Collection of Information
Information You Provide
2U collects information from you when you give your consent, when it is necessary to perform a contract or to comply with a legal obligation, or if 2U has a legitimate interest for processing the data (e.g., reporting possible criminal acts or threats to public security to a competent authority), including personal information. For example, we may collect your information when you submit a form requesting information about the Program or about other programs offered at other schools, provide information to us through the Website, or otherwise contact us. The information we collect may include your name, address, e-mail address, telephone number, prior educational background information (e.g., GPA range, name(s) of prior institution(s) attended, or prior degree(s) earned), and the content of any communications that we exchange.
- Information Collected Via Technology
We also may collect information about your use of the Website, including the times and dates you access the Website; the areas or pages of the Website that you visit; the amount of time you spend using the Website; the number of times you return to the Website; and whether you open, forward, or click-through emails.
- Information Collected from Other Sources
- We may collect or receive information about you from other sources with which you interact (e.g., Facebook), companies that are our partners, or other third parties.
- Our Combination of Your Information
- We may combine the information we receive from and about you to help us tailor our communications to you and to improve the Website.
How We Use Your Information
2U may use the information that we collect from and about you in order to:
- Provide information about the Program to you.
- Personalize your experience on the Website and help us better respond to your individual needs.
- Improve the Website. (We continually strive to improve the Website based on the information and feedback we receive from you).
- Process specific inquiries that you make of us.
- Send you promotional emails and other updates.
- Protect the security of the Website.
We will retain your personal information for as long as necessary to provide you with the services through the Website or to otherwise administer and maintain the services and our Website.
How We Disclose Your Information
- 2U may also share de-identified information in an aggregated or anonymized manner with third parties for their marketing or analytics uses. For example, we provide Google Analytics with de-identified data so that they may provide us with a better understanding of visitors’ interactions with the Website, including how a visitor found the Website, actions a visitor takes while accessing the Website, or sites to which a visitor navigates after leaving the Website. Learn more about Google Analytics’ use of de-identified data.
For California Residents: If you do not want 2U to disclose your information to third parties (including affiliated third parties which may not share the 2U name) for their direct marketing purposes, you may opt out of such disclosure by contacting us at privacy@2U.com.
We transfer personal data from the European Economic Area to other countries, some of which have not been determined by the European Commission to have an adequate level of data protection. In these instances, we use Standard Contractual Clauses, and some of our Service Providers may rely on Standard Contractual Clauses, Privacy Shield, or Binding Corporate Rules, to help ensure we and our Service Providers respect your data privacy rights and protect your data. If you would like a copy of our Standard Contractual Clauses, you may do so by contacting us at email@example.com.Service Providers
2U contracts with third parties to perform functions related to the Website (“Service Providers”). We only provide these Service Providers access to your information to the extent necessary to process your information and/or provide services to 2U. We do not permit Service Providers to use or share your information for other purposes.
We are committed to protecting the security of your information. We maintain what we believe to be appropriate physical, electronic, and managerial procedures to safeguard and secure your information and to prevent unauthorized access, maintain accuracy, and ensure appropriate use of your information. The accuracy, safety, and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Website, you are responsible for keeping this password confidential. We ask that you not share your password with anyone. Even though we do our best to protect your information, the transmission of information via the internet is not completely secure, and we cannot guarantee our security measures. We are not responsible for any circumvention of any privacy settings or security measures or unauthorized access to your information.
We may link to or offer some of our services in connection with third party websites or applications, which may have different privacy practices. We are not responsible for the practices of such websites or applications, and we encourage you to read and fully understand their privacy policies.
We do not direct the Website to, nor do we knowingly collect any personal information from, children under 13.
Accessing and Managing Your Personal Information
We make every effort to provide you with the ability to view a copy of or request that we restrict, correct, or delete any of your personal information that we store about you. In some instances, you may be eligible to (a) request that 2U export a full listing of your personal information in a commonly used electronic form (b) withdraw your consent to 2U for processing your personal information; and (c) request that 2U restrict processing or delete your information. Certain personal information, however, is necessary for us to provide information to you about the Program or to provide services to you through the LMS or otherwise. If you choose not to provide this personal information or request that 2U delete or restrict processing of this personal information, you may not be able to participate in the Program, and we may not be able to provide you with other services, including those provided through the LMS or advertised about the Program.
To the extent the above rights apply in your country, they may be limited in some situations, for example, where 2U is under a legal requirement to retain certain information. If you wish to make a request described in this paragraph, or if you are otherwise unable to access and/or edit your personal information through your user profile, you may contact us at privacy@2U.com.